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Use Microsoft Fax Server to Reduce Paper Usage

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I've been looking for a good solution to replace our incoming paper fax. The most common method would be to install a modem on one of our workstations and have it receive the faxes. The problem is only the one system receives them.

I found that in Windows Server 2008 there is a Fax Server Role. I bought a USB modem and installed it on my backup domain controller since it's always on anyway. I setup the Fax Server role on the server and now all my domain users can access the inbox of the fax server and we can just print when we need a hard copy. It's also possible to have the faxes e-mail automatically or upload to a SharePoint site.

Microsoft's setup instructions are thorough. The only things I have to add are that the Fax printer that the setup created was not shared. I had to share is before users could connect to the server. I also had reboot at some point after the setup because the modem wasn't working. I could tell the modem wasn't working using the diagnostics. In Devices and Printer right click on the modem and go to Modem settings -> Modems, select you modem and click Properties. Go to Diagnostics and click Query Modem. When the modem wasn't working I got an error instead of feedback.

 

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